Audition Update is moving. Click here to learn more.

Hello Everyone,

You’ve heard us talking about it all summer, and we’re finally ready to show you what we’ve been working on. I’m proud to announce that AuditionUpdate.com is moving to its new home on the Backstage Community.

What are the benefits of this new location? It’s mobile-friendly, it’s easier to police spam content and fake accounts, and best of all, it has collapsed threads! In addition, our developer team will be able to make changes, fix bugs, and implement new features much faster and easier on this new platform.

You’ll notice there’s a banner across the top of the screen here advertising the new location. If you click through that link, it will bring you to the registration screen where you can create your account and automatically receive the “Veteran” flair for being an Audition Update user. Even if you already have a Backstage account, clicking through the link will grant you the flair automatically so everyone will know you’ve been here a while and know what you’re talking about.

We’ll be decommissioning this forum slowly over the coming weeks, so you should save any threads or details that you want to reference later at your earliest convenience.

We know this will really help to improve things here at Audition Update, and we want to thank you - the community - for being here with us through the whole process.

– The Backstage Community Team

  • Backstage AND showfax.com 12/03/2012  3:28pm

    Am I the only one experiencing consistent problems with my online subscriptions to these websites?

    Example #1: I feel like I renewed my Backstage subscription around September, but I just got notified that it's expired... I thought that was weird, went to go check my bank statement, and couldn't figure out what Backstage is labeled as on a bank statement (they use a name like Hearst or Billboard, correct?). So since that wasn't helping me, I called them, was put on hold for 10 minutes, and then told to call back later? I'm sorry, it's 2pm on a Monday, where are all your customer service employees?? This happens every time I call them.

    Showfax gave me a similar problem. I went to go renew my subscription (which I knew was definitely expired by a few days) and when I entered my login (which was correct), it told me it didn't recognize my username etc?? So do I have to create a whole new account to renew? I am NOT filling out that itemized resume from scratch, no way!

    Could someone shed some light on this, because every hour I spend trying to fix this, there are jobs I'm missing out on. Not cool!

    snuffles

    I am not sure why you had that issue, but I am personally going to handle it for you tomorrow (I would have done it today, but was out of the office for a family emergency and this is the first time I have been on a computer today). Please email me at tom.lapke@backstage.com with your contact number and the best time to reach you and I will make sure this gets taken care of immediately. As for Showfax, I am unable to comment.

    AuditionUpdate 12/03/2012  6:03pm

    The same thing on Backstage is happening to me. And I KNOW I renewed my subscription! I cancelled the paper and only want online. Can you help me too Tom? :-)

    BerniePeters 12/03/2012  10:08pm

    Tom, thank you so much. That really is very helpful.

    snuffles 12/03/2012  10:22pm

    Yes WWFD, I can help you also, Just email me the details and I will look into for you as well.

    info that will help me:

    Name
    email associated with the account
    when you renewed (if you remember)

    AuditionUpdate 12/04/2012  9:28am