Am I the only one experiencing consistent problems with my online subscriptions to these websites?
Example #1: I feel like I renewed my Backstage subscription around September, but I just got notified that it's expired... I thought that was weird, went to go check my bank statement, and couldn't figure out what Backstage is labeled as on a bank statement (they use a name like Hearst or Billboard, correct?). So since that wasn't helping me, I called them, was put on hold for 10 minutes, and then told to call back later? I'm sorry, it's 2pm on a Monday, where are all your customer service employees?? This happens every time I call them.
Showfax gave me a similar problem. I went to go renew my subscription (which I knew was definitely expired by a few days) and when I entered my login (which was correct), it told me it didn't recognize my username etc?? So do I have to create a whole new account to renew? I am NOT filling out that itemized resume from scratch, no way!
Could someone shed some light on this, because every hour I spend trying to fix this, there are jobs I'm missing out on. Not cool!
Am I the only one experiencing consistent problems with my online subscriptions to these websites?snuffles